The Psychology of Building Trust
What has not changed in organisations is the importance of trust to drive performance and unity. What has changed is our understanding of what actually builds trust within a team. This module unpacks the cutting edge innovative research around the psychological factors that enable the formation of trust. Specifically, you will learn five practical behaviours that leaders and team members can action to drive trust within their team and with their key stakeholders.
This module also uncovers the biggest killers of trust and how to avoid them, as well as:
• Why it is so tempting to get caught up in gossip.
• How to develop empathy for the people we work with rather than judgement.
• Why we are losing trust in our politicians and large organisations. In addition within this module you will be able to measure the current levels of trust within your team.