These Terms & Conditions of Sale ("Terms") govern the purchase of products and services from The Energy Factory ("we," "us," or "our") via this website ("Website"). By placing an order, you agree to these Terms.

1. Products and Services

We offer physical and digital products, online programs, and other services as listed on our website. All descriptions, images, and prices are subject to change without notice.

2. Orders

Orders are subject to acceptance and availability.

We reserve the right to refuse or cancel orders for any reason, including pricing errors or stock shortages.

By placing an order, you confirm that the information provided is accurate and complete.

3. Pricing and Payment

Prices are listed in Australian Dollars (AUD) and include applicable taxes unless otherwise stated.

Payment must be made at the time of purchase using the options provided on the Website.

4. Delivery and Access

For physical products: Delivery times are estimates and may vary depending on location. We are not liable for delays beyond our control.

For digital products or services: Access instructions will be provided upon payment confirmation.

5. Refunds and Returns

Physical Products: Refunds and returns are subject to our Return Policy.

Digital Products: Due to the nature of digital content, refunds will not be provided unless required by law.

6. Warranty

We do not offer warranties beyond those required by law. If you experience an issue with a product or service, contact us for assistance.

7. Liability

We are not responsible for indirect, incidental, or consequential damages arising from your use of our products or services.

Our liability is limited to the purchase price of the product or service.

8. Governing Law

These Terms are governed by the laws of New South Wales, Australia.

9. Changes to Terms

We reserve the right to update these Terms without notice. Continued use of the Website constitutes acceptance of any changes.

10. For personal use and not for re-production

These products are intended for personal use and are not intended for re-sale or presentation elsewhere. All products contain intellectual property and are protected by trademark.

Contact Us

For questions about your purchase, please contact us via:

Email: programs@dradamfraser.com

Phone: +61 2 9564 5763